NEVER buy home insurance cover with Nationwide home insurance.I had a cracked drainage pipe which was leaking water down into the basement and ruining the walls and the floor.
It was literally flooding. Nationwide Insurance couldn't get somebody out for a WEEK while my basement was slowly flooding. My kitchen sink, washing machine and other kitchen appliances were out of commission for a whole week. They then told me some drainage company would be in contact with me which they never did.
Call up customer service and 5 people tell you 5 different things.
*** useless bastards - my house is now damaged badly and is worse because of their incompetence.
Review about: Home Insurance.